How to Automate Identity Verification from Gravity Forms Submissions with Fastkey

Gravity Forms is the go-to form plugin for WordPress, trusted by businesses, agencies, and developers to build complex forms with advanced features. If your WordPress site collects personal information through Gravity Forms — whether for client intake, applications, or registrations — and you need to verify the identity of the person submitting, Fastkey and Zapier can automate that entire step.

How It Works

This integration connects Gravity Forms to Fastkey through Zapier. Every time someone submits your WordPress form, an identity verification request is sent automatically:

Trigger: A new submission comes in through your Gravity Form
Action: Fastkey sends the respondent an identity verification request via email
The person verifies their identity using their government-issued photo ID and facial recognition through Fastkey's secure portal
Results are delivered to your Fastkey dashboard

The submitter receives an email with a secure link. They scan their ID, take a selfie, and the verification is done — typically in under two minutes.

Why Gravity Forms + Fastkey?

Gravity Forms is powerful at collecting data, but it doesn't verify who's submitting it. For many businesses, knowing the identity of the person behind the submission is just as important as the data itself. Adding Fastkey's identity verification through Zapier gives your WordPress forms a layer of identity assurance without any custom development.

Without automation, your team has to:

Monitor form submissions manually
Copy the person's details into a verification platform
Send the request and wait for results
Match the results back to the original submission

With this Zap, the verification request goes out the moment the form is submitted. Your team never touches it.

Use Cases

Professional Services Client Intake

Law firms, accounting practices, and consulting firms that use Gravity Forms on their WordPress sites for new client intake can automatically verify the client's identity. Meet your Know Your Client (KYC) obligations without adding friction to the onboarding process.

Real Estate and Property Management

Property management companies and real estate agencies that accept rental or purchase applications through their WordPress site can verify every applicant's identity automatically. Confirm the applicant is who they say they are before scheduling viewings or processing paperwork.

Financial Services Applications

Mortgage brokers, insurance agents, and financial advisors who collect application data through Gravity Forms can trigger identity verification as part of their compliance workflow. FINTRAC-regulated businesses can meet their verification requirements automatically.

WordPress Membership Sites

Membership sites that require verified identities — professional associations, industry groups, age-restricted communities — can verify new members as part of the registration process. The Gravity Form collects the membership application, and Fastkey verifies the person.

Service Provider Onboarding

Marketplaces and platforms that onboard service providers (contractors, tutors, caregivers, cleaners) through WordPress can verify each provider's identity before they go live. Critical for building trust and meeting insurance or regulatory requirements.

Non-Profit Volunteer Applications

Non-profits that recruit volunteers through their WordPress site can add identity verification to the application process. Especially important for organizations working with children, the elderly, or other vulnerable populations.

Setting Up Your Gravity Form

Your Gravity Form needs to include a few key fields:

Name field — Gravity Forms' built-in Name field captures first and last name separately, which maps perfectly to Fastkey
Email field — this is where Fastkey sends the verification link
Phone field (optional but recommended)

Your form can include any other fields — file uploads, conditional logic, multi-page layouts, payment fields. The Zap only uses the name, email, and phone to trigger the verification.

Setting Up the Zap

Create a Fastkey account at fastkey.com/register (Business account required)
Search for "Fastkey" and "Gravity Forms" on Zapier to find the template
Connect your Gravity Forms account — this requires the Gravity Forms Zapier add-on installed on your WordPress site
Select your form — choose the specific Gravity Form you want to connect
Connect your Fastkey account — enter your Fastkey email and password
Map the fields — match your form's name and email fields to Fastkey's verification request fields
Turn on your Zap — every new submission will now trigger a verification

Note: Gravity Forms requires a license that includes the Zapier add-on (available on the Elite plan, or as a separate add-on). Make sure the add-on is installed and activated on your WordPress site before setting up the Zap.

Extending the Workflow

Once verification results are ready, add more Zaps to complete your workflow:

Save the PDF report to Google Drive — keep verified identity documents alongside your other client files
Log the result in Google Sheets — create a compliance record that updates automatically
Send a Slack notification — alert your team when a verification is complete
Email the report — forward the result to the person responsible for the next step

Get Started

Add identity verification to your WordPress forms without writing a single line of code. Connect Gravity Forms to Fastkey through Zapier and automatically verify every person who submits a form on your site. Visit our Zapier integration page for setup instructions and more workflow ideas.