JotForm is one of the most powerful form builders available, with thousands of templates and advanced features like conditional logic, payment processing, and e-signatures. But if your workflow requires verifying the identity of the person who submitted the form, that's still a manual process — until now. With Fastkey and Zapier, you can automatically send an identity verification request every time someone submits a JotForm.
How It Works
This integration connects JotForm to Fastkey through Zapier. The flow is simple:
- Trigger: A new submission comes in through your JotForm
- Action: Fastkey automatically sends the respondent an identity verification request via email
- The person verifies their identity using their government-issued photo ID and facial recognition through Fastkey's secure portal
- Results are delivered to your Fastkey dashboard — ready to download, share, or route to other apps
The person who submitted the form receives an email with a verification link. They click it, scan their government ID, take a quick selfie, and the verification is complete. No app download, no account creation, no friction.
Why JotForm + Fastkey?
JotForm already offers powerful form features — but identity verification isn't one of them. Many businesses collect sensitive information through JotForm and need to confirm that the person submitting the form is who they say they are. Manually verifying each submission creates delays, increases the chance of errors, and slows down your process.
By connecting JotForm to Fastkey through Zapier:
- Verification requests go out instantly — not hours or days after the submission
- Every submission is treated the same — no one gets missed or skipped
- Your team doesn't touch it — the entire process is hands-off
- You get a verified identity report — with document details and biometric confirmation
Use Cases
Healthcare Patient Intake
Healthcare providers and clinics using JotForm for patient intake can automatically verify the patient's identity before their appointment. This helps prevent medical identity fraud and ensures patient records are matched to the correct individual.
Loan and Credit Applications
Financial institutions and lenders who collect application data through JotForm can trigger identity verification as soon as the application is submitted. Meet your KYC requirements without adding manual steps to the process.
Tenant and Rental Applications
Property managers who use JotForm's rental application templates can add automatic identity verification to every application. Know that the person applying is who they claim to be before moving forward with credit checks or lease signing.
Government and Municipal Forms
Government agencies and municipalities that accept permit applications, licence renewals, or service requests through JotForm can verify the applicant's identity as part of the submission process.
Education and Enrollment
Schools, training programs, and certification bodies that accept enrollment forms through JotForm can verify the identity of each applicant. Important for programs that issue credentials or certifications.
Non-Profit and Grant Applications
Organizations that process grant or aid applications through JotForm can confirm the identity of applicants to prevent fraud and ensure funds reach the right people.
Setting Up Your JotForm
Your JotForm needs to collect a few key fields for the verification to work:
- Full name — JotForm's built-in Name field works perfectly (it captures first and last name separately)
- Email address — this is where Fastkey sends the verification link
- Phone number (optional but recommended)
The rest of your form can include whatever fields you need — file uploads, payment fields, e-signatures, conditional sections. The Zap only pulls the name, email, and phone to send the verification request.
Setting Up the Zap
- Create a Fastkey account at fastkey.com/register (Business account required)
- Search for "Fastkey" and "JotForm" on Zapier to find the template
- Connect your JotForm account — Zapier will ask for your JotForm API key (found in your JotForm settings)
- Select your form — choose the specific JotForm you want to connect
- Connect your Fastkey account — enter your Fastkey email and password
- Map the fields — match your JotForm's name and email fields to Fastkey's verification request fields
- Turn on your Zap — every new submission will now trigger a verification
Extending the Workflow
Once verification results come back, you can chain additional Zaps to keep things moving:
- Save the PDF report to Google Drive — organize verified identity documents by folder or date
- Log the result in Google Sheets — track verification status alongside your JotForm submission data
- Send a Slack notification — alert your team the moment a verification is complete
- Email the report — automatically forward the result to a decision-maker
Get Started
Add identity verification to any JotForm workflow in minutes. Connect JotForm to Fastkey through Zapier and automatically verify the identity of every person who submits a form — no coding, no manual steps. Visit our Zapier integration page for setup instructions and more workflow ideas.
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